Privacy Policy
Privacy Policy for Coastal Crunch Kettle Corn
Effective Date: October 28, 2025
This Privacy Policy describes how Coastal Crunch Kettle Corn ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from coastalcrunchkettlecorn.com (the “Site”).
1. Information We Collect
We collect information about you when you interact with our Site, specifically information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”).
A. Information You Directly Provide
Contact Information: Your full name, email address, phone number, and mailing address (for order fulfillment).
Fundraiser Information: The student name and/or organization name associated with your order (for delivery and commission tracking).
Communication Data: Information you provide when you sign up for our newsletter, contact us via email, or participate in surveys.
B. Payment Data
When you make a purchase, payment information (such as credit card numbers) is processed by a third-party payment processor (e.g., Squarespace Payments, Stripe, PayPal). Coastal Crunch Kettle Corn does not store or retain full credit card details. We only receive minimal transaction information necessary for fulfillment (e.g., transaction ID, last four digits of the card).
C. Automatically Collected Information (Usage Data)
When you access the Site, our servers (via Squarespace and third-party tools like Google Analytics) automatically record certain information, including:
Device and Browser Information: Your IP address, browser type, operating system, and unique device identifiers.
Usage Data: Pages viewed, the source that referred you to our site, time spent on the Site, and clickstream data. This information helps us analyze trends and improve the shopping experience.
2. How We Use Your Information
We use the Personal Information we collect for the following essential purposes:
To Fulfill Orders: To process your payment, ship your products, provide order confirmations, and handle returns or exchanges (Section 5, Terms of Service).
To Communicate: To send you service announcements, updates about your order status (especially relating to batch shipping timelines), and promotional and marketing materials if you have consented to receive them.
To Manage Fundraisers: To track sales associated with specific organizations and individuals (e.g., student name for credit/delivery).
Security and Fraud Prevention: To protect the integrity and security of the Site and to detect and prevent potential fraudulent transactions.
Analytics and Improvement: To monitor and analyze usage patterns, diagnose technical issues, and improve the design and functionality of our Site and product offerings.
3. Sharing Your Information
We do not sell, rent, or trade your Personal Information. We only share it in the following limited circumstances:
Service Providers: We share your information with third-party vendors and service providers that perform essential functions for us, such as:
Shipping Carriers (e.g., USPS) for delivery purposes.
Payment Processors (as noted in Section 1.B).
Squarespace (our e-commerce platform) for hosting and order management.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
Business Transfers: In the event of a merger, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site.
What are Cookies? Cookies are small text files placed on your device. They help us remember your preferences, keep items in your shopping cart, and analyze site traffic.
Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some parts of the Site, particularly the shopping cart functionality, may not function properly.
5. Your Privacy Rights
You have the right to access, correct, or delete your Personal Information held by us.
Opt-Out of Marketing: You can opt out of receiving promotional emails from us at any time by following the unsubscribe link at the bottom of the email. You may still receive non-promotional communications regarding your orders.
Access/Correction: If you wish to access or request corrections to the Personal Information we hold about you, please contact us using the information provided below.
6. Children's Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately, and we will take steps to remove such information from our records.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of the policy. Your continued use of the Site after any changes indicates your acceptance of the new terms.
8. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at: